Click on one of the people below to find out more information.

General Manager

Keith Shaw
Dealer Principal & General Manager

Before becoming Dealer Principal, I worked in all facets of the dealership. I was a partner in a group of dealerships which included the Reading location. In 2018 I became the sole owner of Audi & Volkswagen Reading. I started with the original group in 1980, over 40 years ago. My primary focus is to lead, train, guide, and assist all of our employees to achieve their goals. I have been married to my wife Ann for over 36 years. I am the father of four boys, three of which work with our Reading dealerships. We recently added two grandchildren to our family. My other son is a farrier. I enjoy fishing, boating, and anything with an engine! For the short time I am not working each week, I try to get out on the Grady White as much as possible.



Blaine Hassler
General Sales Manager
888-855-9464 Ext. 418

Michele Grim
Sales Manager
888-855-9464 Ext. 417

Michael Balazs
Business Manager
888-855-9464 Ext. 408

Adam Bloom
Audi Brand Specialist
888-855-9464 Ext. 423

As an Audi owner for the past 20 years across various models, I am proud to be part of the team at Audi Reading. Audi is a progressive brand, and I enjoy helping to instill the passion I have for the vehicles with our clientele. I'm a motorsport fanatic, and enjoy Formula 1 and various sports car series. In my free time, I enjoy time with my family and our dog, and my latest project - restoration and modification of a twin turbo Audi S4. If you're tired of the typical car purchasing experience, stop in and let's talk about making an Audi yours.

Brad Hess
Audi Brand Specialist
888-855-9464 Ext. 410

Citlali Navarro
Customer Service Representative


"The Warehouse" Pre-Owned Sales

Joe Shaw
Pre-Owned Sales Manager
888-855-9464 Ext. 437

Christopher Brennan
Pre-Owned Sales Specialist
888-855-9464 Ext. 460

Brendan Lamy
Pre-Owned Sales Specialist

Rainer Brennan
Pre-Owned Sales Specialist



Nate Kaucher
Service Advisor
866-638-0929 Ext. 428

Max Biassey
Service Advisor
866-638-0929 Ext. 416

Mason Lazarony
Service Appointment Coordinator

Scot Lasher
Body Shop Manager
866-638-0929 Ext. 449

Matthew Shaw
Body Shop Estimator
866-638-0929 Ext. 465



Jeremy Robinson
Parts Manager
888-710-0587 Ext. 453

My automotive career started around 20 years ago. I started working as a lot attendant and washing cars. Fourteen years ago I started a new career as a parts counter person at Volkswagen and Audi Reading. I was promoted to Parts Manager over 9 years ago. My first car was a VW GTI and I have continued that with many more. I guess that is why I am so excited about the VW and Audi brands and love working with them. I look forward to serving you.

Juan Ramos
Parts Consultant
888-710-0587 Ext. 450

My name is Juan, I've been in the auto parts industry for over 14 years. I started off in the aftermarket business, then made the transition to OEM brands. I have been with Volkswagen and Audi for 5 years now and have reached the highest level of training available. I grew up in a Volkswagen family so I am without a doubt an enthusiast to the brand. In my spare time I enjoy wrenching on my 1989 Golf, riding dirt bikes, attending local music events, as well as spending time with family and friends. I look forward to assisting you with all of your Parts & Accessory needs and hope to hear from you soon.

Keith Becker
Parts Consultant
888-710-0587 Ext. 452


Dealership Personnel

Diana Banh
Customer Experience Coordinator
888-855-9464 Ext. 472

Leah Vollmer
888-855-9464 Ext. 425

I came from a banking background. I started at Audi/VW Reading as a service appointment coordinator in 2011. I have held many positions within the dealership while I worked on finishing my bachelors degree. I graduated with a degree in Business Administration/Accounting in 2017 and within that same year, was promoted to Controller. 

Camryn Hardy